Payment Of Bills

ATMC has four (4) billing cycles for each month. ATMC will mail your bill for the previous month on the first day of your new billing cycle and it will be due within 20 days of the billing date.

ATMC has several options available to make paying your bill easier and faster:

Ways To Pay Your Bill

By Mail
You may mail a check made payable to ATMC to PO Box 3198, Shallotte, NC 28459 or use the return envelope included with your monthly bill. Be sure to include the payment stub on the bottom of your bill with your payment and write your account number on your check.

In Person
You may pay your bill in person at any of our 5 convenient locations. The Shallotte office, ATMC Headquarters, is located at 640 Whiteville Rd, Shallotte. The Sunset Beach office is located at 1780-9 Chandlers Lane, The Village at Sunset Shopping Center, Sunset Beach. Office Hours: 8:00am - 5:00pm EST Monday-Friday. You may also pay your bill in person at any of our ATMC Wireless locations: Shallotte Plaza, 4924 Main Street, Shallotte, Tidewater Plaza, N. Howe Street, Southport, or Westgate Shopping Center, across from Magnolia Greens, Leland. Office hours for Wireless locations: 9:00am - 6:30pm EST Monday-Friday and 10:00am ? 4:00pm EST Saturday.

Night Depository
You may pay your bill after hours by using the night depository located at the front of our Shallotte and Sunset Beach offices.

Over the Phone
You may pay your bill over the phone using a credit card, debit card or check by calling (910) 755-1645 or using a check.

EasyPay Online Payment
ATMC offers an online billing. The billing system allows you to view your monthly statement and a list of installed equipment and services on the line, as well as make payments by check, credit card or debit card. The system requires your account number and password. If you need to set up a password or cannot find your password, please contact our office at (910) 754-4311 between the hours of 8:00 a.m. and 5:00 p.m. EST Monday - Friday.

Bank Draft
Complete the Authorization Agreement for Prearranged Payments form with the appropriate information and send it to our business office along with a voided check. This information will be submitted to your bank for approval, and once it is approved (approximately 30 days), your next month's bill will have the draft confirmation statement printed on the top portion of your monthly statement, and your account will be drafted on the date stated on your bill.

Other Payment Information:

Returned Check Information
There will be a $25 service charge applied for any returned check. If this is the first returned check received by ATMC on a current bill, a letter is sent out giving ten (10) days notice for payment in full by cash, money order, or credit card. If payment is not received within ten (10) days, the customer's service will be disconnected. If the customer has a history of returned checks or the returned check is paying a past due bill, the customer's service is disconnected immediately with no notification. ATMC does not redeposit checks except in the case of bank error. If the bank is responsible for the error, a letter from the bank stating the error and their responsibility is required. After receiving the letter, ATMC will credit the returned check fee and redeposit the check.

Disconnection of Service
Service can be disconnected for unpaid bills any time after the due date on the bill. A disconnect notice may be mailed prior to the date of disconnection advising the customer of the past due status and the intent to disconnect service.

Reconnection of Service
If service is disconnected for non-payment of a past due bill, all past due amounts must be paid. Accounts may also be subject to a credit review and deposit. Customers must request the reconnection of service. A reconnection fee will be charged to each account disconnected.

Deposits and Options to Establish Credit
ATMC requires all customers to establish financial responsibility prior to providing you with service. Following an online credit check, a security deposit up to $500 may be required.

Misuses of Facilities
ATMC may discontinue telephone service, after notification, for misuse of the telephone facilities for the following purposes:

1. The use of the service in such a manner as to interfere with the service of others.
2. The use of the service for any purpose other than communication.
3. The use of facilities of the telephone company without approval of service connection and the applicable payment.
4. Causing or allowing telephone facilities to be tampered with, damaged, or destroyed through negligence. When service is restored after denial, the telephone company will make a pro rata allowance at the scheduled rate for the service denied for the entire period or denial.
5. Your Rights and Responsibilities - Be careful who you let use your phone. If telephone service is in your name, you are responsible for all calls made from your phone including long distance calls, regardless of who places the call. Your telephone may be used for legal purposes only and may not be used in any way that interferes with the telephone service of others. Equipment connected to ATMC's lines must be in compliance with our tariffs and Federal Communication Commission regulations.